What is a task queue in Kuwinda?
Coming soon Q3 2019
Task queues are actionable tasks which you can set-up for your users to complete.
Example task queues:
- Customer success to call a client when they complete a certain action in your application
- Customer success to follow up with a client if they haven’t logged in for a certain period of time of logins
- On-boarding/Compliance team to check a document or transaction meets a standard
- Customer support to update details of a transaction or account for a user
The core concept is that your user should have everything they need to action the task in one place without having to look in any other systems.
We have found that this approach to tasks significantly improves efficiency.